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Privacy Policy
POSMena Privacy Policy

1. WHO WE ARE AND WHAT WE DO

1.1 We are 3D Systems Co and our address is Sulaymaniyah Rd, Riyadh, with email contact at info@3d-sys.com (“3D Systems Co”, “we”, “us”, “our”). 3D Systems Co provides the following product and services ("Product"):•

POSMena Software – a cloud-based point of sale (POS) management solution, including the provision of various related services.
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1.2 In providing the Product, 3D Systems Co will process personal data. This document outlines how 3D Systems Co processes personal data in the context of POSMena Software. This includes personal data collected when you use our website (“Website”) and the Product (together, “Services”).Regenerate response

2. WHAT DOES THIS POLICY COVER?

2.1 3D Systems Co takes your personal data seriously and processes it in accordance with applicable laws and regulations. 3D Systems Co acts as the 'controller' (i.e., the entity responsible for deciding how your personal data is processed) and has adopted this privacy policy (“Policy”) to establish and maintain the privacy and security of your personal data.
This Policy:

(a) sets out the types of personal data we collect about you;
(b) explains how and why we collect and use your personal data;
(c) explains how long we keep your personal data;
(d) explains how we will share your personal data – when, why, and with whom;
(e) explains the different rights and choices you have when it comes to your personal data;
(f) explains the security measures we apply to protect your personal data; and
(g) explains how we may contact you and how you can contact us.

2.2 Please understand that by accepting this Policy and submitting any personal data to us, you agree that we may collect, use, disclose, and retain such data in accordance with this Privacy Policy, and as permitted or required by law. If you do not agree with these terms, then please do not accept them or provide any personal data to us.

2.3 Please also note that we will not be able to respond to you, provide the relevant Services to you, or deal with your inquiries unless you provide us with the required personal data as set out or referred to in this Privacy Policy, unless we indicate the supply of the personal data is optional.

3. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AND HOW DO WE COLLECT IT?

3.1 We collect the content, communications, and other information you provide when you use our Services, including when you sign up for an account (if relevant) or communicate with us including by email. This includes your name, email address, phone number, the name of your business (where relevant), location/country, and payment information (where relevant).

3.2 We also collect additional, specific personal data depending on the Products you are using:
  • ‍• For POSMena Software, we need to carry out customer due diligence and KYC which includes the collection and processing of the following information:
  • o ID Validation: ID number, place of issue, expiry date, date of issue.
    o Business Validation: Business number, entity name, issue date, expiry date, business type, place of issue, owner name, manager name.
    o Other information: outlet name, address, contact person, contact details, and other information you may supply us with during the onboarding process.
  • • Other information we collect includes:
  • o Business information (Business number, entity name, issue date, expiry date, business type, place of issue, owner name, manager name, as relevant)
  • o ID information (ID number, place of issue, expiry date, date of issue, as relevant)
  • o VAT registration information
  • o Recordings of sessions/meetings
  • o Any other information you provide us with
3.3 In addition we also collect the following personal data:

(a) Usage: we collect information about how you use our Services, such as the time, frequency, and duration of your activities, and how you use the features provided by the Services.

(b) Device information: we collect information on the devices you use, such as the model and kind of the device you are using to access our Services, the operating system, hardware and software version together with other technical information (e.g. your IP address).

(c) Your opinions about our products and services: information you share rating your experiences and satisfaction with the provision or receipt of our products or services or otherwise dealing with us.

4. COOKIES

4.1 Where you use our Website, we also use cookies to collect personal data from your device to help us enhance the Services provided, and to ease your access to our services. For instance, they allow you to repeatedly use our services on the same device without having to login or adjust the preference settings each time. We collect web statistics automatically about your visit to our Website based on your IP address. This information is used to help us in improving your experience on our Website. This applies to 3D Systems Co and the provision of our product, POSMena Software.

5. WHERE DO WE COLLECT PERSONAL DATA ABOUT YOU FROM?

5.1 We collect your personal data directly from you. This is the personal data you provide to us when using our Services or communicating with us. We also collect your personal data by deploying cookies as described above. We may also collect personal data from you when you visit our offices (e.g. through the use of CCTV). We may also collect personal data from your organisation, any relevant third party partners, and, in relation to the POSMena Software, from government entities as follows:

• ID information collected from relevant government entity though an API integration
• Company registration information collected from appropriate governmental sources though an API integration

Please note that 3D Systems Co respects your privacy and is committed to protecting your personal data in compliance with applicable laws and regulations.

6. HOW AND WHY DO WE USE YOUR PERSONAL DATA?

6.1   At 3D Systems Co, we use your personal data for the following purposes:
  1. Send you information in connection with the our products and services, particularly POSMena Software.
  2. Respond to your communications and requests.
  3. Manage our relationship with you or your organisation.
  4. Manage our relationship with third party partners and referrers.
  5. Handle billings and payment.
  6. Deal with any disputes.
  7. Provide our Services to you.
  8. Validate you under KYC, AML, sanctions screening and carry out due diligence.
  9. Marketing – including to contact you by email, postal mail, or phone (including via SMS messages) regarding 3D Systems Co and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you or your organisation on the basis of your consent as shown by your acceptance of this Privacy Policy and in accordance with applicable law. We will provide you with the ability to opt out of promotional and marketing communications.
  10. Customize the content and services we provide through our Services and more generally.
  11. Help us better understand your interests and needs and those of your organisation, and improve our Services, particularly POSMena Software.
  12. Engage in analysis, research, and reports regarding use of our Services.
  13. Training.
  14. Archiving.
  15. Secure our Services and our systems.
  16. Comply with any procedures, laws, and regulations which apply to us.
  17. Establish, exercise, or defend our legal rights.
  18. Prevent and detect crime and fraud.
  19. Protect health and safety and to ensure security.
  20. Comply with contractual requirements.
  21. Carry out our internal business purposes, such as corporate transactions, audits, and data analysis.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

7.1 The duration for which we retain personal data depends largely on the purposes for which we collected and use it, and/or as necessitated by compliance with relevant laws and regulations. Once your personal data is no longer needed by 3D Systems Co, specifically for our POSMena Software services, we will take appropriate measures to ensure it is deleted from our systems and ensure it is erased from those systems where it is processed on our behalf.

8. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We may share your personal data with the following entities:

(a) Within our organization: we may share your personal data within our organization, specifically for processing as delineated in this Privacy Policy.
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(b) New owners: In the event of a change in the ownership or control of 3D Systems Co, or all or part of our POSMena Software Services, your information may be transferred to the new owner.
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(c) Third-party service providers and partners: We may collaborate with third-party partners, including IT providers and developers to:
  • improve and provide our POSMena Software Services,
  • to develop and offer products and services that we believe will be of interest to you,
  • to process payments.

When we share your information with these entities, we will only do so to the extent required for the aforementioned purposes. We will impose restrictions on how they can use and disclose the data we provide, in accordance with applicable laws and regulations.

(d) Government authorities: We may share your personal data with various government authorities in response to their enquiries, to assist us in carrying out our operations, and in response to legal proceedings. This is to establish and/or enforce our rights or to protect our property; defend against legal claims; or as otherwise required by law. We retain the right to raise or waive any legal objection or right available to us. Additionally, we may share your personal data when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities.

(e) Our employees, agents, consultants, and contractors: We may share your information with these individuals and entities in order to process your information as described in this Privacy Policy. Any sharing will be under terms that safeguard your information.

By accepting this Privacy Policy, you consent to the above sharing and disclosure of your personal data, to the extent that your consent is a requirement under applicable laws and regulations for the disclosure to lawfully take place.

9. THIRD PARTY LINKS AND FEATURES

9.1   Our Website and POSMena Software may include links to third-party websites, such as social media platforms, and may incorporate third-party integrations and functionalities. If you opt to utilize these links or features, you may disclose your personal data not just to these third-parties, but potentially to their users and more broadly to the public, depending on how their services operate. 3D Systems Co is not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your personal data will be governed by the privacy policies of these third-party websites or services, not this Privacy Policy. We strongly encourage you to read the privacy and security policies of these third parties.

10. STORAGE AND INTERNATIONAL TRANSFERS

10.1 By accepting this Privacy Policy, you consent to the storage of your information within the United States, where 3D Systems Co is based. 3D Systems Co may subcontract the processing of your data to, or otherwise share your data with, service providers located within the United States. Such third parties may be engaged in, among other things, the provision of goods and services to you, the processing of transactions and payments, and/or the provision of support services. By accepting this Privacy Policy, you agree to any such transfer, storage, or use.

We will always fullfill any requirements in relation to the international transfers of personal data under applicable laws. For more information about these transfer mechanisms, please contact us using the contact details provided below.

11. SECURITY OF YOUR PERSONAL DATA

11.1 We consider the confidentiality and security of your personal data to be of the utmost importance. 3D Systems Co takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of personal data, as no method of internet transmission or storage is completely secure.

12. CHANGES TO THIS POLICY

12.1 Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Website or when we update you by email. You are required to read and accept the Policy every time it is updated. Otherwise, your use of the POSMena Software services is not permitted.

13. YOUR RIGHTS

13.1 As a user, under applicable laws and regulations, you have certain rights including:
(a) The right to be informed – We are committed to providing clear and transparent information about our data handling practices. Hence, we inform you of the valid legal or practical justification for collecting your personal data, and the purpose of such collection through this Privacy Policy. Be assured that your personal data will not be processed later in a manner inconsistent with the purpose for which it was collected. If you require further information in accordance with your rights under applicable laws and regulations, please inform us.

(b) The right to access – You have the right to request access to your personal data and obtain a copy of it.

(c) The right to rectification – You have the right to request correction, completion, or updating of your personal data that 3D Systems Co controls.

(d) The right to erasure – You have the right to request the destruction or deletion of your personal data which 3D Systems Co no longer needs to process for the purposes for which it was collected.

(e) The right to withdraw consent – If we have relied on your consent to use and disclose your personal information, you have the right to withdraw that consent at any time. Please note, if you withdraw your consent, we may not be able to provide the POSMena Software services to you.
By accepting this Privacy Policy, you consent to the aforementioned usage and disclosure of your personal data to the extent your consent is a requirement for the disclosure to lawfully take place under applicable laws and regulations.

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